 Frequently Asked Questions |
Q: How long does it take to build a swimming
pool?
|
A: Although construction times vary due to factors
such as weather and project size, we complete most swimming pools within 2
to 4 weeks. |
Q: Your construction crew finished installing steel
today and it looks like they forgot to form the steps. Is this the
correct procedure? | A: Yes. The steps are formed with
gunite. |
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Q: We have a sprinkler system and there are stations
located where the swimming pool will be installed. Do I need to do
anything prior to the construction process? |
A: Unless otherwise discussed, shut your system off 3
days prior to excavation and contact your irrigation company to cap off
your system.
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Q: Who do I contact If I have questions during the
construction of my swimming pool? |
A: You should contact your construction
supervisor.
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Q: Do I need to be home for any part of the
construction process? |
A: Although it is not necessary for you to be home
during the construction of your pool, we will need access to your breaker
box. If we are installing a remote system we will also need access
to the inside of you home during the electrical wiring of the
pool.
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Q: My pool was plastered today and is filling up with
water. How long will it take to fill up and what do I need to
do?
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A: The time it takes to fill a pool varies due to
factors such as pool size and water pressure, but usually takes between 24
and 48 hours. It is very important that you do not shut the water
off until the water level has reached the middle of the tile line.
At that point, turn off your water and contact the service department to
schedule the start-up process. |
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Q: What should I expect during the start-up
process?
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A: The service department will take control of your
swimming pool after it is full. The process usually takes between 2
and 3 weeks to complete and includes starting up and inspecting all
equipment, programming all controls, and completely balancing the pool
water. A service technician will make several visits to your pool to
complete this process.
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Q: What am I responsible for during the start-up
process? |
A: You will need to brush all plaster surfaces 3 times
a day for the first week, 2 times a day for the second week, and once a
day for the third week. In addition, it is recommended that you
empty your skimmer baskets regularly. |
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Q: What happens after the start-up
process? |
A: When the service department has finished the
start-up process, you will be contacted to schedule "pool school".
This is when you will learn how to control and maintain your new swimming
pool. |
